GlobalViewer – EdgeProbe Live Supervision

Centralized Network Quality & Service Availability
GlobalViewer

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Centralization solution for EdgeProbe management: Live Supervision and Analytics Reporting.

SKU: GlobalViewer Category: Installer file download

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Applications

Live Supervision of your Network’s QoS
Centralized monitoring data with a real-time Dashboard
Report generation for SLA commitments

Benefits

Centralized management of your deployed EdgeProbe
Easy to use and configure
Compatible with low bandwidth control networks (GPRS/3G/4G)
Virtualized SW based solution

Key features
Options & Warranties

GlobalViewer is a virtualized server application providing a centralized view over the network’s monitoring status, with direct access to the deployed EdgeProbe equipment.

The EdgeProbe monitoring measures are stored by the GlobalViewer, and can be displayed as Network Quality and Service Availability metrics on a real-time Dashboard, fully customizable by the user.

Live Supervision

Synthetic overview of the monitoring status
Map display of the deployed monitoring Probes
Direct access to the Probes for detailed monitoring information
Display filtering & restricted user access via customizable Probe groups: region, site, SFN cell, multiplex, service, client…

Analytics

Quality of Service & Service Availability statistics; based on the Probes monitoring data
Real-time dashboard display
Highly customizable for different purpose views: operation, maintenance, fault investigation

Reporting

Automatic Report generation for SLA commitements, internal reporting, maintenance & operation
Highly customizable: build the structure sections, metric graphs, add comments
All raw data included in ZIP file

Alerting

Notify by automatic Email all service degradation & faults based on the monitoring Probes alarming
Alerts filtering capabilities

Restricted User Overview

User management rights: administrator, manager, operator
Possibility to restrict the view per Service/Multiplex, Operator, Location….

System

Full SW, deployed in virtualized environement
HTTP/HTTPS support
Maximum number of Probes: 200 (might vary upon hardware)
Maximum simultaneous Users: 10 (might vary upon hardware)

GlobalViewer SW License

Centralized Network Quality & Service Availability: live Supervision, Analytics, Reporting, Alerting
20x Probe license (EdgeProbe Monitoring Unit)
10x User access (roles: Administrator, Manager, Operator)

Delivery Package

Virtual Machine for hypervisor type1 (ESXi >6.0): GlobalViewer VM (.VDMK file)
Virtualized Software Application: GlobalViewer Application (.RPM file) – pre-installed on the VM

Software Options

Additional Probes: per unit, price decreasing with volume (max. 200 probes)
Additional Users: per user, fixed price

Optional Support Services

Advanced SW 1/3/5 YEAR package including:
- Software Upgrade: access to all software updates & upgrades
- Priority HelpDesk: priority access to the support helpdesk for any question on product usage, problem request, and change/improvement requests

Premium SW 1/3/5 YEAR package including:
- Premium Software Support: SLA contract manager + guaranteed response time + 2 days per year local proactive visit (training including presentation of new available features, 1 TX site & or HE visit & configuration improvement, discussion on needs for new functionalities)
- Software Upgrade: access to all software updates & upgrades
- Priority HelpDesk: priority access to the support helpdesk for any question on product usage, problem request, and change/improvement requests

More details on the Warranties page.

Documents

Datasheet

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Centralized Network Quality & Service Availability
GlobalViewer

Applications